At Your Online Ghar Shop, we stand behind the quality of our products and strive to ensure your complete satisfaction with every purchase. If you are not entirely satisfied with your purchase, we’re here to help.
Returns
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7-Day Return Policy: You have 7 days from the date of purchase to return any item for a full refund or exchange.
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Unused and Unopened Items: To be eligible for a return, your item must be unused, unopened, and in the same condition that you received it. It must also be in the original packaging.
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Proof of Purchase: To complete your return, we require Order No. or proof of purchase.
Refunds
Once we receive your returned item, our team will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
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Full Refund: If your return is approved, we will initiate a full refund to your original method of payment.
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Refund Processing Time: You will receive the credit within 1-2 days,
Exchanges
If you wish to exchange an item, please follow the return process and then place a new order for the item you wish to receive in exchange. or contact on WhatsApp.
Shipping
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Return Shipping: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
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Damaged or Incorrect Items: If you received a damaged or incorrect item, please contact us immediately for assistance.
Contact Us
If you have any questions regarding our return and refund policy, please contact our customer service team at support@onlineghar.shop
Note: Our return and refund policy is subject to change without prior notice. Please review this policy periodically for updates.
Thank you for shopping with Embellish!